Privacy Policy

1. About this policy

This privacy policy explains how TIKARI Technology Limited ("TIKARI", "we", "us") collects, uses, discloses, and protects information about you when you visit tikari.cm or enquire about our platform. It does not cover data processed within the TIKARI platform on behalf of our institutional customers, which is governed by our Data Processing Agreement with each customer institution.

Our operations comply with Law No. 2010/012 of 21 December 2010 on cybersecurity and cybercrime in Cameroon, supervised by ANTIC (National Agency for Information and Communication Technologies), and relevant COBAC guidelines on banking secrecy and customer data protection.

2. Information we collect

From website visitors: We collect information you provide when you submit our demo request form, including name, work email address, institution name, role, and any message you include. We may also collect standard web server logs (IP address, browser type, pages visited) for security and analytics purposes.

We do not: use third-party advertising trackers, sell your information to third parties, or send unsolicited marketing emails to people who have not opted in.

3. How we use your information

When you submit a demo request, we use your information to:

• Contact you to schedule the requested demo
• Tailor the demo to your institution type and stated questions
• Send follow-up information related to TIKARI that you have requested

We do not add you to a bulk marketing mailing list without explicit consent.

4. Data retention

Demo enquiry data is retained for 24 months from the date of submission, or until you request deletion. We delete data on request. You may contact us at hi@instanvi.com.

5. Data security

We use encryption in transit (HTTPS/TLS) for all web communications. Form submission data is stored in access-controlled systems available only to the TIKARI team. We do not store payment card data. No payment is collected on this website.

6. Third-party services

Our website may use third-party services for hosting and basic analytics. These services are bound by their own privacy policies and are not permitted to use data about visitors to our site for their own advertising purposes.

7. Your rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you under regional CEMAC consumer safety guidelines. To exercise any of these rights, contact us at hi@instanvi.com. We will respond within 30 days.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website following an update constitutes acceptance of the revised policy.